Terms of Service

Lipi One Pvt. Ltd., a company registered in Nepal and operating the Lipi brand, provides this website. By accessing or using the website or a service that links to these terms, you agree to these terms and our Privacy Policy. If you use a service for an organization, you confirm that you are authorized to act for it.

These terms cover the public website, general inquiries, demonstrations, and services that expressly link to them. A proposal, statement of work, order form, data-processing agreement, license, or enterprise contract controls for the specific engagement if it conflicts with these website terms.

You may use the website and services only lawfully and for their intended purpose.

You are responsible for the accuracy, lawfulness, and necessary permissions for information, content, credentials, data, or materials you provide. Do not send confidential or regulated information through a general inquiry channel unless we have agreed on a secure process.

You grant Lipi the limited rights necessary to review your request, communicate with you, and perform an agreed service. You retain ownership of your pre-existing materials, subject to any separate written agreement.

Scope, deliverables, responsibilities, fees, payment, timelines, acceptance, support, security, deployment, data handling, and change control for paid work are defined in the applicable written agreement.

Enterprise products such as LipiCore may require dedicated commercial, licensing, infrastructure, support, confidentiality, and data-processing terms. Descriptions on this website are general and are not a binding guarantee that a feature or deployment model will be available in every engagement.

If a Lipi service allows you to connect Facebook, Instagram, WhatsApp, or another third-party platform, you must have authority over the connected account or business asset and follow that platform's terms. You are responsible for maintaining account security and revoking access when no longer needed.

Third-party platforms control their own availability, review, permissions, pricing, and policies. Lipi is not responsible for platform outages, account restrictions, or changes outside our reasonable control.

The Lipi name, product names, logos, website design, software, documentation, text, images, and other materials are owned by Lipi or its licensors and are protected by applicable law. No right is granted except the limited right to access the website and use an agreed service.

Ownership and licensing of custom deliverables, pre-existing tools, reusable components, open-source software, client materials, models, datasets, and feedback must be defined in the applicable written agreement.

Our Privacy Policy explains how we handle personal information. Client-controlled or enterprise data may be subject to a separate data-processing agreement, security schedule, or deployment policy.

We may restrict or suspend access where reasonably necessary to protect users or systems, investigate misuse, comply with law or platform rules, address non-payment under an agreement, or stop a material breach. You may stop using the public website at any time. Contract termination rights are governed by the applicable written agreement.

The public website and general informational materials are provided on an “as available” basis. To the extent permitted by law, we disclaim implied warranties not expressly stated in a signed agreement. Website content is not legal, financial, medical, or other regulated professional advice.

To the maximum extent permitted by applicable law, Lipi is not liable for indirect, incidental, special, punitive, or consequential loss, lost profits, lost opportunity, or loss caused by third-party platforms, client-provided materials, unauthorized use, or events outside our reasonable control arising from use of the public website.

Liability caps, warranties, indemnities, service credits, and remedies for paid products or projects are governed by the applicable written agreement. Nothing in these terms excludes liability that cannot lawfully be excluded.

These website terms are governed by the laws of Nepal, without regard to conflict-of-law rules. The parties should first try in good faith to resolve a dispute through written notice. Unless a separate agreement requires another process, the courts with jurisdiction in Kathmandu, Nepal will have exclusive jurisdiction.

If a provision is unenforceable, the remaining provisions continue in effect. Delay in enforcing a right is not a waiver. We are not responsible for delay caused by events beyond reasonable control. You may not transfer rights under these terms without our written consent; we may transfer them as part of a genuine reorganization or transfer of the relevant business, subject to law.

We may update these terms when services, platform requirements, or law change. The revised terms apply from the date published unless a later date is stated. Material changes to a contracted service will be handled under the applicable agreement.

Questions or legal notices may be sent to hello@lipi.one, +977 9813780502, or Budhanilkantha-6, Kathmandu, Nepal.